Well, T-Mobile, you've really outdone yourselves this time.

I thought I would wait at least a week to blog about this, in case a miracle happened and everything went back to normal. It has not. And so I blog.

It has been almost two weeks since the great Danger/Microsoft server crash, and there is really no hope for recovery. Danger hired Hitachi to come in and upgrade the main server that Sidekick user data was stored on (contacts, calendar entries, notes, ANYTHING stored on the device is actually stored on this remote server), and the upgrade failed. Now we are all screwed. I am not going to go around yodeling like an idiot about how "T-Mobile sucks" like Perez Hilton has been doing, but I am definitely not happy that I am out 650 contacts, brainstorm sessions for RCA, and other data that has been on my phone since I bought a Sidekick 2 in 2006.

T-Mobile, while not really being at fault because they are not the ones whose server crashed, is still partially to blame for this catastrophe, because I paid them for my phone, and I pay them every month for the services that I no longer have access to. To compensate, they have credited my account for a month of data, and given all users affected by the outage a 100 dollar gift card for... T-Mobile! Yeah, I'm sure that's what we all want right now. A T-Mobile gift card.

I smell a class action lawsuit brewing.


BY THE WAY, this is not the time or place for "HA HA YOU SHOULD HAVE HAD A BLACKBERRY NEENER NEENER YOU SUCK" comments. Unless your name is Jessie Gracic. If this is the case, flame away.
Posted by: Kelly Mason

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